Privacy Policy

1. Introduction

Welcome to NitroNest ("we", "us", or "our"). We operate an online store at nitronest.store that sells digital subscription codes and gift cards, including Discord Nitro, Xbox Game Pass, and PlayStation Plus. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or purchase from us.

2. Information We Collect

• Account information: name, email address, and password (hashed) when you create an account.
• Payment information: billing details processed securely by our payment providers (Razorpay / Stripe). We do not store full card numbers or CVVs.
• Order information: products purchased, order amounts, timestamps, and delivery details.
• Location data: approximate country derived from your IP address, used solely to determine applicable payment methods and pricing.
• Technical data: IP address, browser type, device type, and pages visited, collected automatically via server logs and analytics.

3. How We Use Your Information

• Process and fulfil your orders (delivery of digital subscription keys/codes).
• Send order confirmations and delivery emails.
• Verify payments and prevent fraud.
• Provide customer support.
• Improve website functionality and user experience.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Payment Processing

Payments are handled by Razorpay (for Indian customers) and Stripe (for international customers). These processors may collect additional data as governed by their own privacy policies. NitroNest does not store sensitive payment credentials on our servers.

5. Cookies & Tracking

We use essential cookies to maintain your session and cart. We may use analytics cookies to understand aggregate traffic patterns. You can disable non-essential cookies in your browser settings; however, some site features (such as staying logged in or keeping your cart) may not work without session cookies.

6. Data Sharing

We share your data only with:

• Payment processors (Razorpay, Stripe) to complete transactions.
• Email service providers to send transactional emails.
• Law enforcement or regulators if required by applicable law.

7. Data Retention

We retain your account and order data for as long as your account is active or as required by law (typically up to 7 years for financial records). You may request deletion of your account at any time; however, we may retain transaction records where legally required.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict certain processing activities.
• Data portability.

To exercise any of these rights, contact us at the email address below.

9. Security

We implement industry-standard security measures including HTTPS encryption, hashed password storage, and restricted access controls. Despite these measures, no online transmission is 100% secure. Please use a strong, unique password for your NitroNest account.

10. Children's Privacy

NitroNest is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by updating the "Last updated" date at the top of this page. Continued use of NitroNest after changes take effect constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at: